There are many complexities and unique areas in the motor trade where risk of profit and cash leakage are high, both for the manufacturer and the dealer. ASE have a proven track record of developing bespoke audit solutions so these issues can be identified early, and appropriate action taken.
ASE carry out a variety of bespoke audit projects:
A review of compliance within the dealer network with the manufacturer's corporate standards
A review of the accuracy of the warranty labour rates across the dealer network.
One of the most complex financial areas within a dealer's operation, audits have revealed numerous errors and in some cases fraud.
ASE were asked by a major brand to conduct a warranty audit across their entire dealer network. The timescale required was tight - 4 weeks! ASE planned all the visits, getting the necessary 'buy-in' from the dealerships and visiting all the locations within the stated deadline. Such was the robust nature of the auditing process that, of the 250 reviews produced, only 2 resulted in queries of any kind from the manufacturer.